RedNoteREDNOTE

Delivery And Pickup

Where Do You Deliver

To find out if we ship to your area, please enter your zip code on the item you wish to purchase. Products ship directly from our suppliers and our global warehouses are located in 112 countries.

Where To Get It?

We operate 24/7 from collection points in RedNote stores, Sainsbury's supermarkets and warehouses worldwide.

For items available for Express Lane delivery, choose from multiple time slots based on your location. Orders will be delivered to your door and stored in a safe and secure location.

Large and bulky items can be delivered safely to the location you choose. Our friendly drivers will contact you on the same day to discuss delivery details.

If your delivery is delayed, we will message you as soon as possible. Thank you for your continued patience and support.

Common Problem

What If I Order Large And Small Items At The Same Time?

The fastest way to get them to you is to ship individually. No worries; you only pay once for shipping.

What If I'm Not At Home?

If you are not home, we will leave your order in a safe place of your choice when possible.

Can I Choose A Delivery Date?

Yes, you can choose a delivery date at checkout when the service is available.

How Many People Ship Large Items?

Large items such as sofas and freezers can be delivered by two people.